Black Oxygen believes in the importance of thoughtfully handling personal information and is committed to privacy practices that are transparent and compliant. This Privacy Statement sets out how Black Oxygen uses the personal information we collect and receive about you. Categories of Personal Information Collected Black Oxygen collects personal information in support of its mission to help people see and understand their data. This personal information is collected through a variety of ways. You provide some information directly to us; we receive some information when you visit our website or use our products and services; and we receive some information from third parties.The categories of information we collect will depend on your interactions with Black Oxygen:Contact information. Name, employer, title,email address, physical address, phone number, and similar contact info,user-names and passwords.Payment and financial information. Credit card number,banking information and billing address.Demographic Information. Employment status, occupation, region. If you participate in a Black Oxygen research focus group, then you will have the option to provide further information, such as gender, race, and age.Inferred and derived information. Data such as propensities and attributes that Black Oxygen generates to help us understand you and your preferences.Transaction and registration information. Information which is generated in the course of your transaction with Black Oxygen,including account information, logins, passwords, and purchase history. Product registration information, product interest information, transaction information, and in some cases, student verification information. We may also collect registration information related to your attendance at Black Oxygen events, including travel information, scheduling information, food preferences or allergies, and accessibility requests.Usage and geographic data. Black Oxygen collects information related to your use of our products, services and websites. We analyze that usage data so that we can improve our products and your experience with them. In certain instances, Black Oxygen provides administrative tools so you can opt out of the collection of some usage data. Usage data includes online and technical information about your computer's or mobile device's operating system and browser type; your device type; details about how you are using our products (including natural language queries); your Internet Protocol (IP) address, and geographic areas derived from your IP address;networking connection data; Black Oxygen cookie information; file information;metadata; time stamped logs regarding access times and duration of visits; the web pages you visited before coming to Black Oxygen websites (referring URL);and other usage data relating to your activities on our Sites, including the pages you request. We may link this information to the personal information we have collected about you and use it for the purposes described in this Privacy Statement, and we may deliver targeted marketing and product information back to you based on your usage data.Third party data. We may receive your personal information from third party suppliers or partners. If you connect with BlackOxygen accounts on third party social networking sites, we may receive information about your social networking accounts, for example, your name, username or display name, Forum profile, and email address. We may combine information you provide with data we collect automatically and with data wereceive from third parties.Images, video and recordings. Pictures, videos or audio recordings may be collected by Black Oxygen. For example, if you attend a Black Oxygen event, your image may be captured in a photo or video. If you call Black Oxygen customer support, your call may be recorded.If you decline toprovide your personal information or ask us to delete it, we may be unable to continue to provide or support our products or services.Ways We Use Personal Information We use the personal information we collect for the purposes described in this Privacy Statement, as covered in any agreement thatincorporates this Policy, or as disclosed to you in connection with our websites. For example, we will use your information to:Provide and deliver products or services, including  updates;Operate and improve our operations, systems, products, and services;Understand you and your preferences to enhance your experience;Respond to your comments and questions and provide customer service;Provide service and support, such as sending confirmations,invoices, technical notices, updates, security alerts, and administrative messages and providing customer support and troubleshooting;Communicate withyou and your referrals about promotions, upcoming events, and news about products and services offered by Black Oxygen and our selected partners;Link or combine information about you with other personal information we get from thirdparties, to help understand your needs and provide you with better and morepersonalized service;Enforce our terms and conditions or protect our business,partners, or users;Protect against, investigate, and deter fraudulent,unauthorized, or illegal activity; and Keep our products, facilities, andservices secure.Reasons for Using Your InformationWhen we process your personalinformation, we will only do so where at least one of the following applies: Weneed to use your personal information to perform our responsibilities under ourcontract with you and to provide you with tools and services.We have alegitimate reason to collect and use your personal information. For example, itis in our legitimate interests to use usage data including your personalinformation to improve our products and services; to tell you about changes tothis Privacy Statement and other policies; to tell you about new products,services and events or changes to our products, services or websites; forbusiness reasons (for example to develop and expand our business); and to tellyou about offers or promotions we are running.You have given consent to useyour personal information. You may withdraw consent by opting out where we giveyou the opportunity to do so, or by contacting us using the contact detailsbelow.If it is necessary for us to use your personal information in order tocomply with a legal obligation.You have chosen to make the information Forum.You should not share any personal information which you wish to keepconfidential or private.Sharing of Personal InformationBlack Oxygen works tokeep your personal information confidential and secure. In some circumstances BlackOxygen may share your information with third parties, for example:We may shareyour personal information when we have your permission, including when youchoose to share information using Black Oxygen Forum or post to our Communitywebsites;We provide personal information to trusted partners who work on behalfof or with Black Oxygen to provide us with services. For example, we sharecontact information with our training and certification partners, our resellerand service partners, our data storage, customer support and marketing vendors,and with our providers. These companies may use your personal information toperform services and to help Black Oxygen communicate with you, includingmaking offers from Black Oxygen and our partners. Black Oxygen maintainscontracts with these companies restricting their access, use and disclosure ofpersonal information in compliance with this Privacy Statement and any legalobligations;If you connect to your third party accounts through our products,we will use that information to authenticate you, enumerate the data sourcesavailable to you, download any data you request us to, and download and refreshauthentication tokens or persist authentication information such as user namesand passwords as necessary to continue to connect to these data;We may shareyour contact and transactional information with our current or futureaffiliates, which may include parent and subsidiary companies, joint ventures,or other companies under common control, in which case we will require ouraffiliates to honor this Privacy Statement;We will disclose your personalinformation to comply with legal requirements, such as in response to a courtorder or a subpoena. We also may disclose your personal information in responseto a law enforcement agency's request, or where we believe it is necessary toinvestigate, verify, prevent, enforce compliance with, or take action regardingillegal or suspected illegal activities; suspected fraud; situations involvingpotential threats to the physical safety of any person; protection of therights and property of Black Oxygen, our agents, customers, or others;violations or suspected violations of our agreements and policies; or asotherwise required or permitted by law or consistent with legal requirements;Wetransfer or disclose your personal information for corporate reasons. Forexample, to third parties in connection with or during negotiation of anymerger, financing, acquisition, bankruptcy or similar transaction. We may alsoshare personal information with our auditors, attorneys or other advisors inthe connection with corporate functions; andFinally, we also share aggregated,anonymized or statistical information about you, including demographics data,with others for a variety of purposes, for example, for improving products andservices for Black Oxygen and others.We may facilitate third party services orways to share data through third parties, including social media platforms,websites, applications, and services through plug-ins, widgets, buttons, andother third party features on and connected with our websites, communicationsor products. Third parties whose services you use in connection with BlackOxygen, such as our training and certification partners, or third parties whosewebsites we link to, may have information practices that are different fromours. This Privacy Statement does not apply to the activities of third partieswhen they are collecting or using data for their own purpose or on behalf ofothers. We are not responsible for the activities of these third parties. Weencourage you to review their privacy policies to understand how they use yourinformation.Storage and Security of Your Personal InformationWe have reasonableand appropriate physical, electronic, and managerial procedures in place tohelp safeguard your personal information. However, you should know that nocompany, including Black Oxygen, can fully eliminate security risks associatedwith personal information. To help protect yourself, use a strong password, donot use the same passwords to access your Black Oxygen accounts that you usewith other accounts or services, and protect your user names and passwords tohelp prevent others from accessing your accounts and services. For moreinformation about Black Oxygen security practices, see you the ability to post information and exchange ideas through ourwebsites and other services such as Black Oxygen Forum. Because your posts andinformation shared through Black Oxygen Forum are public and can be seen byothers, we caution all users to consider what they post and not to disclose anypersonal information. Black Oxygen will not be responsible in the event thatyou disclose personal information in your posts, through our Forum services orduring any other communication with other website users.Information collectedby Black Oxygen or on our behalf may be stored on your computers, on yourmobile devices, or on our servers, and may be transferred to, accessed from, orstored and processed in, the United States and other countries including butnot limited to Ireland, the United Kingdom, France, Germany, Sweden, theNetherlands, Australia, Singapore, Japan, India, and China, and any othercountry where Black Oxygen or its service providers maintain facilities orsupport centers (a list of Black Oxygen offices can be found here:,including jurisdictions that may not have data privacy laws that provideprotections equivalent to those provided in your home country. However, we willprotect all personal information we obtain in accordance with this PrivacyStatement and take reasonable steps to ensure that it is treated lawfully. Incertain circumstances we may retain your personal information after you haveclosed your account or are no longer actively engaged with Black Oxygen. Forexample:We may retain your personal information after you have closed youraccount so that we can send you information about products, services andpublications we think you may be interested in. You can "unsubscribe"from receiving such messages or tell us you are no longer interested;We mayretain your personal information in order to protect our legal rights, or thoseof third parties, or to comply with the law;We may retain personal informationabout how you have used our products and services in order to improve anddevelop our business;If you purchase products or services from us, we mayretain your personal information for as long as we need to in order to provideyou with customer service, or for compliance purposes, for example, in order tocomply with our record keeping requirements;Black Oxygen may also use and shareaggregated, non-personally identifiable data for research, external trainingand marketing purposes.Controlling your Personal InformationOur marketingemails permit you to opt-out of receiving further marketing emails. You mayalso contact us at at any time to let us know that youno longer wish to receive marketing emails. If you opt out but are a currentcustomer, we will still send you transactional emails. Transactional emails arenecessary communications about your accounts and our business dealings withyou, such as renewals and updates, and, as allowed by applicable law, requestsfor your participation in surveys.When you use our websites, you can choose toset your browser to remove cookies and to reject cookies from our servers. Ifyou choose to remove or reject cookies, this could affect certain features or servicesof our websites. For information about how to remove or manage cookies pleaseread our cookie policy.You have certain rights in your personal information,subject to local data protection laws.If you are based in Europe, then you mayhave the right to ask us to:Confirm whether or not personal information aboutyou is being processed;Provide you with details about how we process yourpersonal information;Consider your valid objection to the processing of yourpersonal information (including the right to object to processing on groundsrelating to your particular situation where we are relying on our legitimateinterests as a legal basis for processing your personal information);Correct ordelete personal information which we hold about you;Restrict our processing ofyour personal information;Consider your valid request to transfer your personalinformation to a third party provider of services (data portability); and askus to treat your consent as withdrawn if you have previously provided us withconsent to process your personal information and we rely on it as our legalbasis for processing.If you live in California, you have the following rightsin relation to your personal information:The right to notice about ourcollection and processing of your personal information;The right to requestspecific pieces of your personal information that we process;The right to optout of having us sell your personal information;The right to receive equalservices and prices regardless of whether you exercise any of your otherrights.If you need help or wish to exercise any of the above rights or havequestions about them, please submit your request to note, however, that personal information may be exempt from suchrequests in certain circumstances, which may include circumstances where weneed to keep processing your personal information for our legitimate interestsor to comply with a legal obligation. We must confirm your identity beforeproviding you with any personal information or deleting any personalinformation.Cookies and Web BeaconsOur websites use various technologiesincluding cookies, web beacons and pixel tags. Cookies are small text filesthat we and others may place in visitors' computer browsers to store theirpreferences. We use web beacons or pixel tags - small pieces of code placed ona web page or within the body of an email - to monitor the behavior and collectdata about the visitors viewing a web page or viewing or opening an email. Webbeacons can be used to count the users who visit a web page or to deliver acookie to the browser of a visitor viewing that page, and we use them from timeto time for this and advertising purposes.We partner with third parties,including analytics companies, advertisers, and ad networks, who may placecookies on your browser when you visit our websites, may send their own cookiesto your cookie file, and may use those cookies to track and collect informationabout you and your online activities over time and across different websites,devices, and applications and to provide targeted advertising based on yourinterests and previous browsing history.Third party ad networks mayautomatically collect information about your visits to our websites and otherwebsites, such as your IP address, your Internet service provider, and thebrowser you use to visit our websites. They do this using cookies, web beaconsor other technologies. You can learn more about practices of many of thesethird parties by visiting the Digital Advertising Alliance ( the USA, Digital Advertising Alliance of Canada ( inCanada or the European Digital Advertising Alliance( in Europe. This Privacy Statement does notapply to, and we are not responsible for, cookies or web beacons and othertechnologies in third party advertising. We encourage you to check the privacypolicies of third-party advertisers and/or ad services to learn about their useof cookies, web beacons and other technology. For more information about thecookies and related technologies used on our websites, please refer to ourCookie Policy ( most companies with an onlinepresence, we share some of the personal information gathered by cookies andsimilar technologies with our cookie vendors to make sure we deliver the bestinformation to you. That sharing may be considered a "sale" under theCalifornia Consumer Privacy Act, which defines "selling" and "sale"broadly. If you want to opt out of advertising cookies, or other cookies thatare not necessary for the performance of the website, you may do so by clickingthe "Do Not Sell My Personal Information" link at the bottom of thepage you are visiting and adjusting your preference for that web domain.PrivacyShield and Data TransferFor the personal information of residents of theEuropean Union and the United Kingdom, Black Oxygen adheres to the PrivacyShield Principles (as outlined here: andis an active participant in the EU-US Privacy Shield Framework. Black Oxygenalso complies with the Swiss-U.S. Privacy Shield Framework as set forth by theU.S. Department of Commerce regarding the collection, use, and retention ofpersonal information transferred from Switzerland to the United States. OurPrivacy Shield certification covers the types of personal information set outin this Privacy Statement, and Black Oxygen is subject to the investigative andenforcement powers of the Federal Trade Commission. Black Oxygen complies withthe Privacy Shield principles for onward transfers, including the liabilityprovisions. If we transfer your personal information to third parties outsidethe UK, the EU or Switzerland, we will only do so where at least one of thefollowing applies:In the case of transfers of personal information to the US,if the recipient is a member of the Privacy Shield Framework; Where we have inplace standard model contractual clauses approved by the European Commission orother legally compliant terms; or there is an adequacy decision by the EuropeanCommission which means that the recipient country is deemed to provide adequateprotection for such personal information. You may direct any inquiries orcomplaints concerning our Privacy Shield compliance to may also contact JAMS, at is a Privacy Shield dispute resolution mechanism. JAMS has committed torespond to complaints and to provide appropriate recourse at no cost to you. Ifneither Black Oxygen nor JAMS resolves your complaint, you may have thepossibility to engage in binding arbitration through the Privacy Shield Panel.You may also make a complaint to the relevant EU data privacy supervisoryauthority or the Swiss Federal Data Protection and Information Commissioner.Howto Contact UsIf you have any questions about how we use your personalinformation, or if you have any other privacy-related questions, please contactus here or at Black Oxygen USA, LLC, Attn: Legal, 701 Fifth Ave. Suite 4000,Seattle, WA 98104.   UpdatesFrom time to time, we will update this Privacy Statement. Inthe event there are material changes to our information practices, we will notethose changes on the Black Oxygen Privacy Statement webpage ( in some cases send a notification of changes via email.



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